Shipping policy
Welcome to Brumichi! 🌸
Each of our products — from cozy blankets to stylish t-shirts — is custom-made just for you after you place your order. Because of this, shipping may take a little longer than pre-made products — but we promise it’s worth the wait!
Order Processing
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All orders are made-to-order.
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Please allow 2–7 business days for production before your order ships.
Estimated Shipping Times
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United States: 3–8 business days
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Canada: 5–10 business days
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International: 10–20 business days
Please note: Shipping times are estimates and may vary depending on your location and factors outside our control (such as customs processing or carrier delays).
Shipping Costs
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Shipping costs are calculated at checkout based on your delivery address and order size.
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Free shipping promotions may apply during special events — stay tuned!
Tracking Your Order
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You will receive an email with a tracking number once your order ships.
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Tracking updates may take 24–48 hours to appear.
Customs, Duties, and Taxes
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For international orders, customs fees and import taxes may apply.
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Brumichi is not responsible for additional fees once your package reaches your country.
Lost, Delayed, or Damaged Packages
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If your order is lost, arrives damaged, or you experience shipping issues, please contact us at [support@brumichi.com] within 14 days of delivery.
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We’ll work with you to resolve the issue as quickly as possible!