FAQs

1. What products does Brumichi offer?
We specialize in premium bathroom gadgets and accessories, including LED mirrors, smart vanities, wall-mounted organizers, towel racks, and other modern, high-quality bathroom essentials designed for style and functionality.

2. Are your products suitable for all bathroom types?
Yes! Our products are designed to fit modern, contemporary, and luxury bathrooms, whether you’re upgrading a small powder room or a full-scale master bathroom.

3. How do I place an order?
Simply browse our collection, select your desired products, and add them to your cart. Checkout is secure, fast, and easy via our Shopify store.

4. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure online payment methods supported by Shopify.

5. Do you offer international shipping?
Yes! Brumichi ships worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.

6. How long will my order take to arrive?
Delivery times vary by location, but domestic orders typically arrive within 5–10 business days. International shipping may take 10–20 business days. You will receive a tracking number once your order is shipped.

7. What is your return or exchange policy?
We offer returns or exchanges within 14 days of delivery for products that are unused and in original packaging. Please contact our support team to initiate a return or exchange.

8. Are your products covered by warranty?
Yes! All Brumichi products come with a manufacturer warranty against defects. Warranty details vary by product—please refer to individual product pages for specifics.

9. How can I contact Brumichi for support?
You can reach us via email at support@brumichi.com or through our contact form on the website. Our team strives to respond within 24–48 hours.

10. Do you provide installation guidance?
Yes! Most products come with easy-to-follow instructions. For complex installations, we provide online guides or video tutorials to ensure seamless setup.